A tourist has divided opinions after filming a clash with security guards at Finns Beach Club and demanding his entire bill be waived because he allegedly found hair in his food.
Connor Jevons, 26, from Liverpool in the UK, shared a TikTok of the row at the popular Canggu venue, which is owned by Australian property developer and former AFL player Tony Smith.
Mr Jevons claimed to one of the hospitality staff that, on a previous visit, his burger and French fries contained hair. The manager asked if he wanted his money back for that order, before he demanded to be reimbursed the whole table’s bill for that day.
‘I’m a regular to Finns Beach Club,’ Mr Jevons explained to viewers in the video, before he walked into the club and demanded to speak to the owner.
A manager spoke with him and he showed her a video he took from the day.
‘If we sort this out, I won’t post this video. Are you the owner?’ he asked.
‘Did you request to replace the food?’ the manager asked Mr Jevons.
‘No, no because I was drunk. When I got home and edited my video, I saw that it was still here on the video. So all I ask is for reimbursement for my VIP table.’
‘Do you have the booking?’ the manager replied.
Mr Jevons then looked through his phone for the booking.
‘Look at my recent views. Yeah, I got 172,000 views. I don’t want to cause situation for Finns. I would just like my reimbursement, please,’ he said.
‘So you want the money back for the food that you ordered?’ the manager said.
‘No, for the whole table from that day,’ Mr Jevons said.
He explained his table spent roughly 7.8million Indonesian Rupiah, which is about $730 Australian dollars, but added he has been to the venue on other occasions and spent similar amounts.
The manager then left and another colleague returned after a few minutes to speak with Mr Jevons.
‘We can’t do it,’ he told him.
Conor Jevons and Finns security staff clashed when he demanded a refund over an alleged hair in his food
Mr Jevons then left his phone recording while he remained at the guest services counter at the club and insisted he should be reimbursed.
Over the next several minutes security staff arrived one-by-one until there were about half a dozen in the area around Mr Jevons and he was asked to leave.
‘I have not done anything wrong. I’m getting escorted out by this guy for no reason,’ Mr Jevons said.
The group moved to the exterior of the club, where Mr Jevons and the security staff continued to argue, with the tourist claiming staff were manhandling him.
‘I’m not leaving until the situation is sorted. I haven’t committed a crime. Why are there so many security guards around me?’ he said.
One security guard told him he had the right to ask him to stop filming.
Mr Jevons said again he would not post a video if the ‘situation is sorted’.
‘I didn’t show up here aggressive. Don’t touch me! Why are you putting your hands on me?’ he said.
Finns is a world famous beach club in North Kuta popular with Aussies (pictured)
The video then continued for another several minutes while Mr Jevons looked through his phone for the licence plate number of the scooter he arrived on.
‘Where’s my motorbike? Where? I put it somewhere here, bro,’ he said.
Social media users were left divided with some questioning why Mr Jevons wanted an entire refund.
‘Why refund for the whole table?’ one wrote.
‘You enjoyed everything but the food, therefore a food refund should be sufficient.’
Another added: ‘You can’t expect to get your whole night refunded.’
‘Refunding for the food is fair, but that’s it,’ a third chimed in.
Others sided with Mr Jevons and praised him for standing his ground.
‘Love this guy,’ one wrote.
‘Takes no s*** and has the heart of a lion.’
‘I feel the anger through the screen,’ a second said.
Daily Mail Australia has contacted Finns Beach Club for comment.
