Star Oil Ghana has explained that the fuel shortages being experienced at some of its filling stations are due to a technical problem with the Integrated Customs Management System used by the Ghana Revenue Authority.
In statement, the company assured the public that the shortages are not the result of hoarding in anticipation of a fuel price increase.
It explained that although plans were made to lift petroleum products on Saturday after Friday’s public holiday, the ICUMS system was down throughout the day.
According to the company, the situation prevented oil marketing companies from processing the documents required to load petroleum products.
Star Oil noted that it expected the system to be restored by Monday, March 9, 2026, but the technical challenges were still ongoing and affecting the entire petroleum industry.
The company added that its stations tend to experience shortages more quickly because many of them record high sales compared to the storage capacity of their underground fuel tanks.
It indicated that it was closely monitoring the situation and would resume lifting petroleum products immediately after the system is restored.
The company thanked customers for their understanding and support while efforts continue to resolve the challenge.
By: Jacob Aggrey
