GOIL PLC and Star Oil Ghana have warned customers about possible fuel shortages at some filling stations across the country following a technical problem with the Integrated Customs Management System.
In a public notice to customers, GOIL explained that the system, which is used to process tax liabilities for oil marketing companies, has been experiencing an outage since Thursday.
According to the company, the problem has prevented oil marketing companies from loading petroleum products from fuel depots for distribution to service stations.
It noted that because of the disruption, some of its stations across the country may temporarily run low on fuel.
The Group Chief Executive Officer and Managing Director of GOIL, Edward Abambire Bawa, expressed regret over the situation and apologised to customers for the inconvenience.
He explained that the company understands the impact the situation could have on motorists and transport operators who rely on its products for their daily activities.
Star Oil also confirmed the challenge in a separate message to customers, explaining that the outage has affected the entire petroleum industry.
The company indicated that oil marketing companies have been unable to process the required documents needed to load fuel due to the system failure.
It added that some of its stations could run out of fuel faster because many of them record high sales compared to their underground storage capacity.
Both companies assured customers that they were engaging the relevant authorities to resolve the problem so that normal fuel supply could resume.
They thanked customers for their patience and continued support while efforts are being made to restore the system.
By: Jacob Aggrey
