The training focused on the ECG live debt dashboard
On Friday, February 28, 2025, the Electricity Company of Ghana’s (ECG) Revenue Assurance Information Technology team conducted a comprehensive training session for the Volta Region’s Priority Clients Management Executives (PCMEs), Debt Management Officers (DMOs), and the Revenue Management Officer at the Regional Conference Room.
The training focused on the ECG live debt dashboard, equipping participants with the necessary tools to effectively manage high-consuming customers and reduce outstanding debts across various districts in the region.
The objective was to enhance efficient debt management and ensure steady revenue generation.
Participants were encouraged to leverage the live debt dashboard to streamline their processes and improve collection efforts. Following the training, all participants are expected to eliminate zero collections in their debt management activities.
The Revenue Assurance Information Technology team, responsible for data engineering within ECG, remains committed to supporting staff in achieving these critical organizational goals for overall success and efficiency.
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