• Are YOU an Amazon worker? Email: freya.barnes@dailymail.co.uk 

Amazon has told staff it plans to cut around 16,000 jobs globally as part of efforts to streamline its operations.

It is the latest major round of lay-offs at the retail technology giant, coming only three months after it axed around 14,000 jobs.

It is understood the majority of jobs impacted by the latest cuts will be in the US but the UK operation will see some jobs axed.

The company did not disclose how many UK workers will be affected.

Beth Galetti, senior vice president of people experience and technology at Amazon, told staff in a blog post: ‘As I shared in October, we’ve been working to strengthen our organisation by reducing layers, increasing ownership and removing bureaucracy.

‘Some of you might ask if this is the beginning of a new rhythm – where we announce broad reductions every few months. That’s not our plan.’

The announcement, which came after redundancy plans were accidentally shared with some staff in error yesterday, comes amid a backdrop of growing AI adoption within corporate operations.

Last year, boss Andy Jassy suggested Amazon was likely to reduce its staff count over the coming years as it increases its use of artificial intelligence for many tasks.

The company employed around 1.57 million at the end of September last year, with about 350,000 of these across its corporate workforce, while the majority of employees work in its warehouses.

The Amazon fulfillment centre in Hemel Hempstead, Hertfordshire (file photograph)

Beth Galetti, senior vice president of people experience and technology at Amazon, told staff in a blog post that the company has been ‘increasing ownership and removing bureaucracy’

It employs around 75,000 people across its operations in the UK.

Earlier this week, Amazon confirmed it would close its remaining Amazon Fresh and Go retail stores across the US, focusing instead on its Whole Foods store business.

Last September, Amazon announced the closure of its 19 Amazon Fresh stores across the UK, impacting around 250 jobs.

Rachel Fagan, organiser for the GMB union, said: ‘Amazon is showing itself for what it is; a company that cannot be trusted to do the right thing by working people in the UK.

‘Now is the time for decision makers to see Amazon for what it is, a company fixated on eye-watering profits at the expense of workers and local people.’

Dan Coatsworth, head of markets at AJ Bell, said: ‘The tech industry has form in aggressively hiring staff when it looks like everything is going well.

‘We saw this happen in the aftermath of the pandemic, particularly with strong hiring in cloud computing, remote working, and digital services.

‘Not sooner had companies filled their boots, hired turned to fired. Many of the big names cut back on staff after realising they had taken on too many people.’

He added: ‘Even though Amazon is highly profitable, it always has a close eye on costs.

‘Automation is increasingly a central part of its working process and that means the direction of travel is for robots or AI systems to replace humans in certain areas, such as warehousing and administration, respectively.

‘It’s an uncomfortable time for affected workers, particularly as Amazon continues to splash the cash on building out its AI infrastructure.’

Are YOU an Amazon worker? Email: freya.barnes@dailymail.co.uk 

Full message to Amazon staff 

The message below was shared with Amazon employees earlier today.

Beth Galetti, Senior Vice President of People Experience and Technology at Amazon

I want to let you know that we’re making additional organizational changes across Amazon that will impact some of our teammates. I recognize this is difficult news, which is why I’m sharing what’s happening and why.

As I shared in October, we’ve been working to strengthen our organization by reducing layers, increasing ownership, and removing bureaucracy. While many teams finalized their organizational changes in October, other teams did not complete that work until now.

The reductions we are making today will impact approximately 16,000 roles across Amazon, and we’re again working hard to support everyone whose role is impacted. That starts with offering most US-based employees 90 days to look for a new role internally (timing will vary internationally based on local and country level requirements). Then, for teammates who are unable to find a new role at Amazon or who choose not to look for one, we’ll provide transition support including severance pay, outplacement services, health insurance benefits (as applicable), and more.

While we’re making these changes, we’ll also continue hiring and investing in strategic areas and functions that are critical to our future. We’re still in the early stages of building every one of our businesses and there’s significant opportunity ahead.

Some of you might ask if this is the beginning of a new rhythm – where we announce broad reductions every few months. That’s not our plan. But just as we always have, every team will continue to evaluate the ownership, speed, and capacity to invent for customers, and make adjustments as appropriate. That’s never been more important than it is today in a world that’s changing faster than ever.

I’m grateful for how our teams continue to deliver – for customers, for each other, and for the incredible things we’re building together.

Thank you,

Beth



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