A lady was displeased after trying to report an issue with a product she bought from a supermarket.
According to her, she purchased plantain chips but was disappointed by the burnt taste. Hoping to resolve the issue, she called the number on the product’s sticker to lodge her complaint.
However, the conversation didn’t go as expected. Instead of showing concern, the vendor responded, “What do you want me to do?” a reply that left the customer stunned.
Although the vendor later apologized and offered to get a replacement from the supermarket, the initial response didn’t sit well with the lady.
The vendor-customer conversation has gathered different responses about customer service and how businesses handle complaints, with many emphasizing the importance of customer retention.
Below are some comments.
@Perfumery__plug People have horrible customer service 😭😭😭
@Ib_pastries The woman and her husband at the moment and you’re calling to complain about plantain chips 😂
@Pretty_freda Na why some una business dey fall,e no grow. Person call u to lay complain bout ur product,u dey ask am “what do u want me to do?”😏😏mtcheeeeew…
@Anny’s Hairs💕💕 What are you calling me I should do ? 😁😂😂😂
@Ifunanya😂😂😂 people just start business with no plans of retaining their customers. Their own na to make fast money.
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