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    You are at:Home»News»International»Telstra is rocked by massive outage as customers are left in the dark
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    Telstra is rocked by massive outage as customers are left in the dark

    Papa LincBy Papa LincAugust 13, 2025No Comments2 Mins Read8 Views
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    Telstra is rocked by massive outage as customers are left in the dark
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    By NICHOLAS WILSON, NEWS REPORTER, AUSTRALIA

    Published: 01:12 EDT, 13 August 2025 | Updated: 01:24 EDT, 13 August 2025

    Thousands of Telstra customers in southern New South Wales were left without internet and phone coverage following a major outage. 

    More than 100,000 services were disrupted from Nowra to Eden and inland to Bombala following an incident at an exchange site. 

    Crews were deployed to resolve the issue which affected 99 other base stations across the region, the ABC reported.  

    Power has since been restored at the site and all services have since come back online, a Telstra spokesperson told the Daily Mail.  

    ‘Our team fixed an onsite power issue impacting mobile, NBN, ADSL and PSTN services on the NSW South Coast this afternoon,’ they said. 

    ‘Services have been coming back online since 1:45pm and are now fully restored.

    ‘Thanks for your patience while we got this sorted.’

    It is believed emergency calls were not affected by the outage, though a number of local businesses were reportedly affected by disrupted internet access. 

    Telstra is rocked by massive outage as customers are left in the dark

    Thousands of Telstra customers were left without coverage following the outage (stock)

    A range of health providers reported disrupted phone services, including Pambula Hospital, South East Regional Hospital and Eden Community Health. 

    Last week, a separate Telstra outage affected thousands of customers across the state following a severe weather event. 

    More to come.  

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