The Barclays banking app is down, with millions of customers unable to transfer funds or access their accounts.
According to Down Detector, the problems started at around 7am GMT, and are affecting users across the UK.
The site detected a huge spike in complaints, with nearly three-quarters of them citing problems with ‘funds transfer’.
The failure comes only days after the bank said it would pay out millions in compensation following a previous outage.
Users took to social media site X to complain, with one user writing: ‘I am SO over Barclays quite literally RUINING lives.
‘Completely ruined my holiday last time not letting me access my money now the apps down AGAIN so another weekend of not being able to access my own money or even talk to staff about it.’
Other customers vented about the lack of communication from the banking giant about, complaining that they had to find out about the outage from social media.
One user wrote: ‘How is Barclays gonna go down and I have to be informed by searching about it on Twitter rather than the banking actually letting their customers know. Shambles.’
Barclays is one of the most popular banking apps across the UK, but it was unavailable to customers on Saturday morning
According to Down Detector, the problems started at around 7am GMT, and are affecting users across the UK
Users took to social media site X to vent their anger about the latest Barclays banking app outage
Some social media users claimed the outage was the last straw, with one writing: ‘Barclays is down again. I’m changing banks asap.’
Another added, in more colourful language: ‘Is the Barclays app down again?! What an absolute s*** show if it is [angry face emoji].’
However, some users were having fun with the latest Barclays debacle, with one wag writing: ‘Barclays is the safest bank for your money. Since the app is always f*****’ down you can’t spend it.’
On the Barclays service status page the app is showing a yellow warning sign, signaling it is down.
A message reads: ‘We’re sorry, some customers may be having issues making or receiving payments at the moment. We’re working to fix this.’
Earlier this week Barclays was ordered to pay £12.5million in compensation to customers after IT outages in January and February blocked millions of customers from mobile and online banking.
The costs are estimated to be between £5million and £7.5million to cover the ‘inconvenience or distress’ caused by the January and February outages this year.
The bank will also pay an additional £5million for other outages that stretch from January 2023 to February 2025, according to The London Economic.
Barclays will pay an estimated £12.5 million in compensation after previous outages left millions of customers locked out of their bank accounts
On the Barclays service status page this morning reads: ‘We’re sorry, some customers may be having issues making or receiving payments at the moment. We’re working to fix this’
Some X users were having fun with the latest Barclays outage, with comes only days after Barclays was told it needed to compensate users for a previous service failure at the end of January and early February
The previous Barclays outage lasted three days between January 31 and February 2, leaving customers unable to access funds or make payments on what was payday for many and the deadline for HMRC self-assessment tax returns – sparking fears the outage was the result of a cyber attack.
The bank said at the time the problem was due to a ‘technology issue’ rather than a cyber attack and that it was ‘very sorry for any disruption’.
In an enquiry by MPs, the bank confirmed 56 per cent of online payments during the outage failed due to ‘severe degradation’ of its IT systems.
The Treasury Committee, which scrutinises financial institutions found nine of the UK’s biggest banks suffered outages lasting 803 hours over the last two years, amounting to more than a month’s worth of failures.
At least 158 banking IT failure incidents affected millions of customers’ ability to access and use banking services between January 2023 and February 2025.
The Treasury Committee has demanded answers about IT outages from nine of the UK’s biggest banks and building societies, including AIB, Barclays, Bank of Ireland, Danske, HSBC, Lloyds, Nationwide, NatWest, and Santander.
Dame Meg Hillier MP, chair of the Treasury Select Committee, said: ‘For families and individuals living paycheck to paycheck, losing access to banking services on payday can be a terrifying experience.
‘Even when rectified relatively quickly, it can cause real panic, which is why we wanted to get a proper understanding of why unplanned banking outages happen and how banks and building societies respond.’
Barlcays told This is Money that it has 20million personal customers but did not specify how many of these hold a Barclays current account
This is Money asked Barclays how many current account customers it has. It said it has 20million personal customers but did not specify how many of these hold Barclays current account.
Assuming all 20million hold current accounts, they would be entitled to compensation of 63p each.
A Barclays spokesperson said: ‘Customers are currently experiencing issues making payments in our app and when using online banking.
‘Customers can still use their cards and withdraw cash. We’re working hard to fix the issue and apologise for the inconvenience caused. As soon it’s resolved, we’ll let our customers know.’
