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DC Kwame Kwakye Blog of Thursday, 22 May 2025
Source: KWAME KWAKYE
The release of CCTV footage by Santoku Restaurant is not only reckless but also a breach of customers’ privacy and data protection. Under Ghana’s Data Protection Act, 2012 (Act 843), images captured by CCTV are considered personal data, and their disclosure is strictly regulated.
The Act stipulates that personal data should only be processed for specific, lawful purposes, such as security or crime prevention. Releasing CCTV footage to the public without a legitimate legal basis, such as a court order or a request from law enforcement, constitutes a violation of these provisions.
Such actions not only breach legal obligations but also erode customer trust. Patrons expect that their presence in a private establishment will not be publicised without consent. The unauthorised release of footage suggests a disregard for customer privacy, potentially deterring future patronage.
Santoku Restaurant’s decision to release CCTV footage without proper authorisation undermines both legal standards and customer confidence. Businesses must adhere strictly to data protection laws to maintain trust and uphold the rights of individuals.
I am tempted to believe that Santoku is not only serving food but also trading in its customers’ data.
By Charles McCarthy
