A 26-year-old female employee at a car wash in North Carolina was crushed to death after being caught up in the equipment.
Carolina ‘Bree’ Franks, 26, worked at Zips Car Wash in Weaverville, North Carolina.
The employee got entrapped in the car wash equipment on Saturday evening and tragically died on the scene of the freak accident.
‘She was working at the car wash, cleaning, and she got tangled up in a piece of equipment. When they found her, she was already dead,’ Franks’ grandmother, Ernestine Franks, told WLOS.
Franks had been raised by her grandmother from the age of six and had visited her in Kentucky just days before the devastating incident.
A 26-year-old female employee at a car wash in North Carolina was crushed to death after being caught up in the equipment
![Carolina 'Bree' Franks, 26, worked at Zips Car Wash in Weaverville, North Carolina](https://i.dailymail.co.uk/1s/2024/01/18/21/80197297-12980423-image-a-23_1705614129643.jpg)
Carolina ‘Bree’ Franks, 26, worked at Zips Car Wash in Weaverville, North Carolina
![The employee got entrapped in the car wash equipment on Saturday evening and tragically died on the scene of the freak accident](https://i.dailymail.co.uk/1s/2024/01/18/21/80197289-12980423-The_employee_got_entrapped_in_the_car_wash_equipment_on_Saturday-a-69_1705614990606.jpg)
The employee got entrapped in the car wash equipment on Saturday evening and tragically died on the scene of the freak accident
![Her grandmother shared that Franks worked hard and cared passionately about her job - where she had been employed as a retail assistant for around five months (pictured: Franks with her husband Michael King)](https://i.dailymail.co.uk/1s/2024/01/18/21/80197299-12980423-Her_grandmother_shared_that_Franks_worked_hard_and_cared_passion-a-31_1705615151933.jpg)
Her grandmother shared that Franks worked hard and cared passionately about her job – where she had been employed as a retail assistant for around five months (pictured: Franks with her husband Michael King)
Her grandmother shared that Franks worked hard and cared passionately about her job – where she had been employed as a retail assistant for around five months.
‘She enjoyed her job. She said it was a good job. She was special. She loved everybody. She loved animals. She’s just a nice young lady,’ Ernestine Franks said.
The car wash company has a long list of complaints, according to the Better Business Bureau (BBB).
The BBB’s website revealed that Zips Car Wash LLC, which has 275 locations across the country, has received nearly 1,100 complaints in the past three years.
Most of the complaints were regarding pricing, however at least 200 of them dealt with issues relating the car wash’s products and services, according to FOX Carolina.
Complaints made to the BBB included one that stated ‘Part way through the tunnel, my car stopped and began to rock back and forth, lurching pretty significantly.’
‘Our vehicle was knocked off the rail… the car wash started making that noise again and rattling, but the noise and rattling got very loud till my wife got scared and started honking the horn and screaming,’ another customer complained.
Her husband Michael King shared a heartfelt tribute to Franks on Facebook, captioned ‘I miss my everything.’
![Her husband Michael King shared a heartfelt tribute to Franks on Facebook, captioned 'I miss my everything'](https://i.dailymail.co.uk/1s/2024/01/18/21/80197295-12980423-Her_husband_Michael_King_shared_a_heartfelt_tribute_to_Franks_on-a-33_1705615151941.jpg)
Her husband Michael King shared a heartfelt tribute to Franks on Facebook, captioned ‘I miss my everything’
![The couple appeared to have been happily together since at least 2021, according to social media](https://i.dailymail.co.uk/1s/2024/01/18/21/80197293-12980423-The_couple_appeared_to_have_been_happily_together_since_at_least-a-32_1705615151938.jpg)
The couple appeared to have been happily together since at least 2021, according to social media
!['She enjoyed her job. She said it was a good job. She was special. She loved everybody. She loved animals. She's just a nice young lady,' Ernestine Franks said](https://i.dailymail.co.uk/1s/2024/01/18/21/80197303-12980423-_She_enjoyed_her_job_She_said_it_was_a_good_job_She_was_special_-a-34_1705615151943.jpg)
‘She enjoyed her job. She said it was a good job. She was special. She loved everybody. She loved animals. She’s just a nice young lady,’ Ernestine Franks said
![The car wash company has a long list of complaints, according to the Better Business Bureau (BBB)](https://i.dailymail.co.uk/1s/2024/01/18/21/80197301-12980423-The_car_wash_company_has_a_long_list_of_complaints_according_to_-a-35_1705615151945.jpg)
The car wash company has a long list of complaints, according to the Better Business Bureau (BBB)
The post read ‘I thought of you today but that is nothing new. I thought you yesterday and days before that too. I think of you in silence, I often speak your name. All I have are memories and your picture in a frame.
‘Your memory is a keepsake from which I’ll never part. God has you in His arms, I have you in my heart.’
Other loved ones of the couple offered words of support in the post’s comments.
‘I’m so sorry, Michael! She was so happy with you, and she loved you so much! she will be dearly missed by everyone. She was a good person,’ one person said.
‘Thinking about you man can’t promise it will ever get better but praying for easy times man keep your head up,’ another friend posted.
The couple appeared to have been happily together since at least 2021, according to social media.
An obituary has been set up online for Franks – where people can send flowers or share their support.
Franks was originally from Whitesburg, Kentucky, and attended Letcher County High School.