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Deliveroo is experiencing outages with thousands of customers and drivers unable to access the app or website.
There have been over 3,000 reports of customers experiencing IT issues on the app, according to Downdetector.
The majority of outages are believed to be in London, however the issue is believed to be nationwide with outages recorded in other parts of the country.
Deliveroo have taken to X (formerly Twitter) to release the following statement: ‘We’re currently experiencing an issue with our app and website, we’re working hard to get back up and running ASAP. Thank you for your patience.’
Customers have flocked to X (formerly Twitter) to express their anguish, with one tweeting: ‘Deliveroo suddenly down when I already ordered my tunacado sandwich…bro stop playing.’
Deliveroo is experiencing outages with thousands of customers unable to access the app or website.
Deliveroo have taken to X to announce they are currently working on the issue
A second exclaimed: ‘Not the deliveroo app going down but still having the cheek to send me a notification prompting me to come back to the app for it to not work ‘eyeing something’?
‘WELL I WOULD BE IF I COULD.’
‘Deliveroo app going down after I’ve ordered a nice chai tea latte is exactly what I need on a Saturday afternoon,’ a third bemoaned.
Another asked: ‘Deliveroo is your service down? I keep getting “something went wrong” in the app and cannot track my order.’
‘@deliveroo @DeliverooHelp atp just give me my money back.. I been waiting for an hour,’ one customer quipped.
‘Is it me or Deliveroo app is down? Keeps just loading an error message in history,’ one added.
It comes weeks after Deliveroo co-founder Will Shu sold nearly £15million of shares in his food delivery group just weeks after the company reported its first ever profit.
Chief executive Shu, 44, who has previously admitted to being ‘obsessive’ about making his company a success after setting it up more than a decade ago, has sold 9.4million shares worth £14.8million.
Customers have flocked to X (formerly Twitter) to express their anguish
The transaction took place between September 12 and September 16 to ‘cover personal property investments’, the company revealed in a stock market disclosure.
Despite the huge pay day and ability to dine out in the fanciest restaurants, the notoriously private millionaire is likely to continue life as he likes it: eating breakfast, lunch and dinner ordered through Deliveroo and getting on a bike to deliver food to his customers.
This is a breaking news story. More to follow.